Refund Policy

We offer a 30-day refund policy on all eligible purchases.

If you go diligently use Primetrex and are not satisfied with your purchase, you may request a refund within 30 days of the transaction date. Refund requests made after 30 days will not be honored.

Eligibilty for Refund

To be eligible for a refund:

  • The request must be made within 30 days of purchase.

  • Proof of purchase must be provided.

  • Proof of applying the trade signals must be provided.

How to Request a Refund

To request a refund, please contact us via email with your order details and reason for the request.

📧 Email: info@primetrex.com
📞 Phone: 08148818354

Once approved, refunds will be processed back to the original payment method within 5–10 business days, depending on your payment provider.